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Frequently Asked Questions
Choose a category below for immediate online lottery help! If our FAQ section has not answered your inquiry, please contact us at any time. Our Customer Service team will be happy to assist you further!
About theLotter FL
theLotter FL operates as an independent lottery ticket courier service. We enable you to order official Florida Lottery tickets online in a safe and secure environment. In addition, we provide you with the latest lottery draw results, information, and news.
How does the service work?
theLotter FL is an authorized online lottery ticket courier service in Florida. To join lottery draws online, simply choose your favorite lottery, select your numbers, and order entries to the next lottery draw. Our staff will fulfill your ticket order on your behalf at a licensed retailer, scan them, and upload them to your personal account before the draw. When you win, you are immediately notified. Your prizes up to $600 are transferred to your account shortly after they are received from the Florida Lottery. You will need to collect prizes of $600 and up in person and in this case we will assist you in receiving your prize(s). The winnings are yours in their entirety as we do not charge you any commission. For an in-depth explanation of our full range of services, please check our How It Works page.
Yes. theLotter FL has been validated by a legal opinion stating that we comply with the rules of both Florida state and federal laws. You can rest assured that the lottery tickets you order with us are purchased on your behalf at a licensed Florida Lottery retailer.
Is theLotter FL affiliated with the Florida Lottery?
No. We operate as an independent lottery ticket courier service that is not affiliated with the Florida Lottery, or any other official lottery organization. We purchase official Florida lottery tickets on your behalf at a licensed Florida Lottery retailer and all prizes are paid by the Florida Lottery.
Who operates theLotter FL?
theLotter FL is operated by NJ Lotto LLC located at 101 Crawfords Corner Rd. Suite 4-117R, Holmdel, New Jersey, 07733.
theLotter FL is an associated brand of theLotter group, the pioneer in the field of online lottery services which began operating in 2002. theLotter is a global brand which enables customers worldwide to participate in their favorite lotteries online in a safe and secure environment. TheLotter serves as the industry standard in convenience, security, and top-rated user experience and its services are now available in Florida at theLotter FL.
Learn more about theLotter FL here.
Who is eligible to purchase lottery tickets on theLotter FL?
theLotter FL welcomes customers from all over the state but is not intended for individuals under the age of eighteen (18). According to Florida state regulations, you can only register and play at theLotter FL while being physically present in the state. theLotter FL maintains a strict verification process which checks the age and location of its prospective customers when they register new accounts and/or place orders for lottery tickets. Visitors at theLotter FL are invited to use the site’s free services. For further details, please consult our Terms of Use.
Does theLotter FL take commission on winnings?
No, theLotter FL does not take commissions on winnings of any amount. The price you pay for participation on the site is final and you are entitled to your lottery winnings in their entirety.
How does theLotter FL make money?
theLotter FL is a lottery courier service. We fulfill ticket orders on our customers' behalf with official lottery tickets from licensed retailers, and our revenue stems solely from a service fee included with the sale of these tickets.
Once you have ordered a ticket online with theLotter FL, you incur no further costs or charges. When you win a prize in a lottery draw you can rest assured that you will receive the full amount of the prize without having to pay any further commission.
Can I get my money back if I am not satisfied with my purchase?
At theLotter FL we take great pride in the service we provide. If, for whatever reason, you are not completely satisfied with our service, we will refund your first purchase in full, guaranteed.
Please refer to the Terms of Use for eligibility.
Is my personal and payment information protected on the site?
Absolutely. Your personal and payment details are encrypted under Geotrust 128 SSL bit security and accessible with a username and password only. All traffic between your web browser and our site is completely secure and you should not hesitate to make deposits or withdrawals at theLotter FL. You can view the Secure Sockets Layer lock symbol in the address bar at the top of the browser page. For more information about how we secure your personal data please see our Privacy Notice
What are the advantages of ordering lottery tickets at theLotter FL?
When you enter lottery draws online at theLotter FL, you can:
- make convenient, safe, and secure online lottery ticket orders from your computer or mobile device;
- trust an associated brand of theLotter, the world leader in the online lottery industry with its years of experience and stellar reputation;
- see your official tickets ahead of the draw and rest assured that you will never lose them thanks to theLotter FL’s secure storage;
- register for FREE services including lottery results alerts, jackpot alerts; and
- enjoy the 24/7 availability of a professional and friendly Customer Service team to answer any and all concerns.
Read more about theLotter FL here.
What free services are available at theLotter FL?
theLotter FL is proud to offer a variety of complimentary services to our customers including free lottery results alerts, and jackpot alerts. These can be found in the personal area of your online account.
There are a variety of ways to reach us listed on the Contact Us section of the site.
Is it safe to order lottery tickets at theLotter FL?
Yes! We are a respected and reputable ticket courier service with have a proven track record and satisfied customers. With any concerns please contact our Customer Service team.
How to Order Lottery Tickets
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